Printing Services (№81069)

1.1 INTRODUCTION:

PACER is an electronic public access system that allows customers to obtain case information

from federal appellate, district, and bankruptcy courts. The system permits the customer to

request information about particular federal court cases via the Internet. Customers consist of

members of the legal community, federal and state government agencies, businesses, nonprofit

organizations, the press, and the general public. For more information about the PACER visit

the PACER Service Center website at http://pacer.gov. The PACER Service Center provides

the judiciary with centralized billing, registration, and technical support services as well as

developing and maintaining software and systems for the electronic public access program.

1.2 PURPOSE:

This contract will provide the federal judiciary with essential bulk mailing and printing services

that are associated with the collection of fees for accessing federal court records via the Internet.

1.3 SCOPE:

This scope is limited to the quarterly mailout of PACER Service Center invoices, statements,

delinquency notices, and default notices over a five year period.

1.4 SPECIAL REQUIREMENTS/INFORMATION:

The PACER billing follows a quarterly cycle. The quality of materials used will be produce a

finished product that will be held to high standards of accuracy and appearance. During the first

month of each new billing cycle the previous quarter"s customers are forwarded invoices or

statements. Currently there are 30000 invoices and 10000 statements per quarter and usage has

been growing. The data for all bills would be supplied by the 9th of the month, along with the

fillable PDF invoice/statement. A special quarterly announcement will be provided in PDF

format and expected to be printed and inserted in the appropriate section provided within the

invoice/statement.

Regarding the invoices (30000), the Contractor would be expected to have all invoices

processed and the U.S. Post Office within 4 business days of receipt of the data. Each invoice

consists of one #10 window envelope, a one page single-sided invoice, a one page 8 1/2c X 11c

double-sided announcement, and a #9 return envelope. The invoice should be printed on

perforated paper. Sample documents are attached.

Regarding the statements (10000), the Contractor would be expected to have all

statements processed and the U.S. Post Office within 6 business days of receipt of the data.

Each statement consists of one #10 window envelope, a one page single-sided statement, a one

page 8 1/2c X 11c double-sided announcement. The statement may be printed on regular paper.

Sample documents are attached. NOTE: PACER invoices should be completed prior to

initiating this portion of the task.

During the second month of the quarter (usually between the 15th and 20th), the PACER

Service Center mails a delinquency notice to any customer that has not paid their bill yet.

Currently, there are 30000 per quarter. The Contractor would be expected to have all

delinquency notices processed and at the US Post Office within 2 business days of receipt of the

data. The delinquency notice consists of one #10 window envelope and a one page single-sided

letter. A sample is attached.

During the third month of the quarterly (usually between the 5th and 10th), the PACER

Service Center mails a default notice to any customer that has yet paid their bill. Currently,

there are 15000 per quarter. The Contractor would be expected to have all default notices

processed and at the US Post Office within two business days of receipt of the data. The

delinquency notice consists of one #10 window envelope and a one page single-sided letter. A

sample is attached.

NOTE: The volume per task will fluctuate by quarter.

Sample envelopes can be provided upon request.

Contractor must be able to accommodate new form changes each cycle. The

announcement will change each quarter as well.

Postage will be paid directly by the U.S. Courts to the U.S. Post Office via a bulk mail

services contract (permit G-18). A completed form PS 3600R, Statement of Mailing with

Permit Imprints - First Class Mail, will be presented to the postal facility along with the mail.

A copy of the postal form will need to be faxed (210-301-6441) to the PACER Service Center

the next business day. Billing for services should be for labor and materials only. For billing

instructions see JP3 Clause 7-125 of this document.

2 DELIVERABLES

At the conclusion of each month"s processing, the Contractor will provide the PACER Service

Center with a written certification showing the number of items processed and mailed.

3 SCHEDULE FOR PERFORMANCE AND DELIVERY/MILESTONE

SCHEDULES

The Contractor will begin service with the quarterly invoice/statement run in January 2017. All

invoices should be processed and provided to the U.S. Post Office within 4 business days of

receipt of the electronic file. All statements should be processed within two days after the

invoices have been completed. All notices should be processed and provided to the U.S. Post

Office within 2 business days of receipt of the electronic file.

3.1 PERIOD OF PERFORMANCE

The overall period of performance consists of a Base and 4 Options. The period of performance

for the Base period is from the date of the award (November 1, 2016) of this contract through

one year thereafter. Options, if exercised, will be one year from the date of option of exercise.

3.2 REVIEW PERIOD FOR DELIVERABLE(S)

The review period for each mailout will be 45 days from each respectively.

3.3 ACCEPTANCE CRITERIA FOR DELIVERABLE(S)

Acceptable performance each quarter will be determined from feedback from the PSC

customers. The contractor must maintain quality standards with less than .1% errors.

Feedback will include random surveys of established customers to ensure timely receipt of

mailings. The PSC reserves the right to cancel the contract at any time for unacceptable

performance. The determination of unacceptable performance will be at the sole discretion of

the PSC.

4 ENVIRONMENT:

4.1 LOCATION(S) FOR PERFORMANCE:

All work will be performed at the Contractor"s site.

4.2 GOVERNMENT FURNISHED PROPERTY

For each task the PSC will supply raw materials except paper for printing invoices. Statements

and notices. The PSC will supply machine quality #10 window envelopes, double-sided 8 1/2c

and 11c announcements, and the #9 pre-printed return envelops. Upon completion or

termination of this contract all government supplied materials shall be returned to a specified

address to be determined by the Government"s Contracting Officer. Shipping costs will be the

responsibility of the Government.

4.3 CONTRACTOR FURNISHED MATERIAL

The Contractor is responsible for providing all equipment necessary to complete the task as well

as perforated paper to print the invoices and regular paper to print the statements and notices.

4.4 MEETINGS/CONFERENCES

Technical meetings and/or post-award/pre-performance conference and/or meeting during

contract performance may be necessary to resolve problems and to facilitate understanding of the

technical requirements of the contract. Participants at this meetings/conferences shall be

members of the Contractor"s technical staff and technical representatives of the PACER Service

Center. These meetings/conferences shall be scheduled with the agreement and arrangements

made between Patricia Delgado or a representative and the Contractor. All Contractor costs

associated with the attendance at these meetings shall be incidental to the contract and not billed

separately.